Ibet game Terms and Conditions — Complete Platform Usage Guide

"ibet game" refers to the online betting platform accessible via our official website ibetgame.pro and mobile app. "Member" refers to any individual who has registered an account on the ibet game platform. "Services" encompasses all games, betting, promotions, and other features available within the platform.

These Terms and Conditions apply to all ibet game members without exception, covering:

• Use of the ibet game website and mobile app
• Account registration and management
• All financial transactions including deposits and withdrawals
• Participation in all games and wagering activities
• Use of bonuses, promotions and loyalty programs
• Any interaction with the customer support team

Ibet game reserves the right to update these Terms and Conditions at any time. Notification of changes will be sent to members via registered email or in-platform notice. Continued use of the platform after changes are published will be deemed acceptance of the updated terms.

To register and use the ibet game platform, you must meet all of the following eligibility requirements:

• Minimum age of 18 years at the time of registration. ibet game conducts age verification and may request supporting documents at any stage.
• Reside in a region where use of the ibet game platform is permitted.
• Not listed among individuals who have self-excluded from this platform or any responsible gaming exclusion programme.
• Possess full legal capacity to enter into a binding agreement.

Each individual is only permitted one (1) account only. Multiple account registrations by the same individual — using different names, phone numbers, email addresses, IP addresses, or payment methods — are strictly prohibited. Violating this rule may result in all associated accounts being terminated and balances forfeited.

All information provided during registration must be accurate, complete and up to date. ibet game will conduct a Know Your Customer (KYC) process to verify a member's identity before the first withdrawal is processed. Documents that may be required include identification card, proof of address and payment method information.

Providing false or misleading information is a serious violation that may result in account termination and legal action where necessary.

The ibet game platform supports a variety of popular payment methods in Malaysia. All transactions are conducted in Malaysian Ringgit (RM) and processed through a secure payment system with high-level encryption.

Deposit:

• The minimum deposit is as stated on the Deposit platform.
• Deposits are typically credited to your account within two (2) minutes of successful payment confirmation.
• Ibet game does not charge any processing fees for deposits; however, your payment provider may impose their own charges.
• Any deposit that cannot be identified within 24 hours must be reported to our customer support team along with proof of transaction.

Withdrawal:

• Withdrawals can only be made to the same payment method used during deposit, for security and fraud prevention purposes.
• The KYC (identity verification) process must be fully completed before your first withdrawal can be processed.
• Ibet game reserves the right to request additional documents to verify identity and source of funds before approving any withdrawal.
• Withdrawal processing times vary depending on the chosen payment method and may take up to 3–5 business days in certain cases requiring additional review.
• Any attempt to withdraw funds obtained through fraudulent activity or in violation of these terms will be blocked and reported to the relevant authorities.

Ibet game reserves the right to withhold withdrawals and conduct further investigation should any suspicious activity be detected on the account in question. ibet game's decision in such matters is final.

Ibet game offers a variety of bonuses and promotions from time to time to reward our loyal members. Each bonus offer is subject to specific terms that will be clearly stated on the relevant promotions page.

General Bonus Terms:

• Every bonus has wagering requirement (rollover/wagering requirement) which must be fulfilled before any wins from that bonus can be withdrawn.
• Bonus validity periods are as stated in the respective promotional terms. Expired bonuses cannot be recovered.
• Ibet game reserves the right to withdraw or modify any bonus without prior notice if abuse is suspected.
• Each member is entitled to one (1) welcome bonus only. Attempting to claim the welcome bonus more than once through different accounts is a violation of the terms.
• Bonuses received cannot be transferred between accounts.
• Payments made using certain payment methods may not be eligible for certain promotions — please check the relevant promotion terms for more details.

Ibet game operates a zero-tolerance policy towards bonus exploitation. Any wagering pattern found to be aimed at exploiting promotions without genuine play intent will result in the bonus being voided and possible account termination.

All games offered on the ibet game platform use a Random Number Generator (RNG) system certified by independent international testing bodies. This ensures every game outcome is entirely random and cannot be manipulated by any party, including ibet game itself.

Members are strictly prohibited from:

• Using any automated software, bots, scripts, or technology designed to gain an unfair advantage in games.
• Manipulating or attempting to manipulate the platform's software or hardware in any way.
• Colluding with other members in casino games to gain an unfair advantage.
• Exploiting any technical bugs or errors found on the platform. Any bugs discovered must be reported to our support team immediately.
• Using a VPN or other identity-masking methods to bypass geographical restrictions or account bans.

Ibet game employs a sophisticated fraud detection system that monitors all platform activity in real time. Should any suspicious activity be detected, ibet game reserves the right to immediately suspend the account in question and conduct a thorough investigation before any decision is made. Wins obtained through means that violate these rules are null and void.

The outcome of all games is final. ibet game is not responsible for any technical disruptions occurring during a game session caused by connectivity issues on the member's end.

Ibet game is fully committed to responsible gaming. We provide a range of tools and resources to help members manage their gaming activity and ensure that betting remains an enjoyable form of entertainment, not a burden.

Available Responsible Gaming Tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits directly from your account settings. These limits take effect immediately and cannot be increased within a 24–72 hour safety waiting period.
• Loss Limit: Set the maximum loss amount you are willing to bear within a specified period.
• Session Time Limit: Limit the amount of time you spend on the platform each day.
• Temporary Self-Exclusion: Activate a self-exclusion break ranging from 24 hours to several months, based on your needs.
• Permanent Self-Exclusion: If you feel that gaming has become a serious problem, you may apply for permanent self-exclusion. Your account will be permanently blocked and cannot be reopened.

Ibet game reserves the right to enforce gaming limits on any account without prior notice if we identify signs of problem gambling, in order to protect the wellbeing of the member concerned. For more information, visit the Responsible Gaming us.

Ibet game reserves the right to suspend, restrict, or terminate any member account at any time with or without prior notice in the event of a breach of these terms. Situations that may lead to such action include:

• Confirmation that a member is under 18 years of age
• Multiple account registrations by the same individual
• Providing false or misleading registration information
• Involvement in any form of fraud, bonus exploitation or collusion
• Attempted money laundering through the platform
• Abusive, threatening, or inappropriate behaviour towards ibet game staff
• Violation of any applicable laws or regulations

Members who wish to close their own account may do so at any time by contacting our customer support team. Any valid balance in the account will be returned in accordance with standard withdrawal procedures, subject to required KYC verification. Bonuses that have not met the wagering requirements will not be returned.

You are solely responsible for keeping your ibet game account login credentials secure. ibet game will not be held liable for any losses resulting from unauthorized access to your account caused by your own negligence.

Member security responsibilities include:

• Keeping your password secure and not sharing your login credentials with anyone — including family members.
• Using a strong, unique password that is not used for any other accounts.
• Enable two-factor authentication (2FA) for an additional layer of security.
• Log out of your account after every session, especially when using a shared device.
• Report any unauthorized access or suspicious activity to our support team immediately.

Ibet game shall not be liable for any damage, loss, or injury arising from the use of the platform, service disruptions, or errors in displayed information, to the extent permitted by applicable law.

Ibet game takes every complaint received from members seriously. If you have any complaint or dispute regarding our platform, please follow the procedure below:

• Step 1: Contact the ibet game customer support team via 24/7 Live Chat or email and describe your issue in full, along with your account information and relevant transaction details.
• Step 2: Our team will investigate your complaint and respond within 5 business days.
• Step 3: If you are not satisfied with the resolution provided, you may request that your case be escalated to senior management for further review.

All complaints and disputes relating to game outcomes will be thoroughly investigated using server logs maintained by ibet game. These logs are the official and accurate records used to resolve any disputes. The decision of ibet game following a thorough investigation is final.

These Terms and Conditions are governed by applicable law. Any legal action arising from or relating to this agreement is subject to the exclusive jurisdiction of the relevant courts.

Ibet game reserves the right to modify, add, or remove any section of these Terms and Conditions at any time. Significant changes will be communicated to members via an in-platform notice or email at least 7 days before taking effect, unless the changes are required immediately for legal or security reasons.

If any provision in these Terms and Conditions is found to be invalid, unenforceable or contrary to law, that provision will be severed from this document while all other provisions remain in full force and effect.

Ibet game's failure to enforce any provision of these Terms and Conditions at any time shall not be construed as a waiver of ibet game's right to enforce that provision in the future.

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and ibet game regarding the use of this platform.